Quality Management System


Quality Management means what the organization does to ensure that its products conform to the customer's requirements.

Quality management is a method for ensuring that all the activities necessary to design, develop and implement a product or service are effective and efficient with respect to the system and its performance.

Quality Management system is a Customer Focused Plan that Describes

  • What needs to be done?
  • By Whom?
  • When and Where?
  • How to measure Customer Satisfaction?

Quality management system is set of Methods, Processes, Procedures, Job instructions Records used for meeting customer needs , Drives Continual Improvement , Maintains Leadership engagement

Generic Quality Management System

Industry-specific quality standards

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Applicable Standards


"It is our intention to continue to enhance our quality system and we hope you will continue to help us achieve that objective."

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